• November 4, 2020 4:23 am
  • Pretoria, Gauteng

The successful incumbent should have a matric certification, an IT-related diploma or degree will be preferable.


  • Assisting clients with problems.
  • Performing software installations and version updates.
  • Setting up and monitoring SQL maintenance plans.


  • Matric minimum.
  • IT diploma or degree (preferable or completing).
  • Preferable with a minimum of one year’s experience in a technical support centre.
  • The successful candidate should have the following technical skills:
  • SQL – good working knowledge (advance selects, inner join selects and updates, cursors, SQL maintenance plans, SQL monitoring and performance investigations).
  • Good knowledge of Windows Operating Systems (Server 20XX).
  • Understanding of websites and website installations (IIS and the structures and permissions therein).
  • Understanding of network infrastructure.


  • Excellent problem-solving skills.
  • Able to deal with customer over a phone – communicate clearly.
  • Excellent communication skills in English (written and spoken).
  • Must be willing to work hours as per our support schedule (weekends/public holidays/shifts/standby/after hours on a rotational basis).
  • Good work ethic and ability to work within a team.
  • Ability to learn new technologies.


  • Job Type : Full Time
  • Industry : IT / Telecom
  • Educational Specialization : Information Technology

2 Reviews

Rated 4.50 out of 5 based on 2 customer ratings
  • IT

    Nokwanda / November 4, 2020 @10:07 am
    Rated 4 out of 5

    IT support 1 year experience

  • Senior Information Technology Analyst

    Eric Genge / November 5, 2020 @1:01 pm
    Rated 5 out of 5

    2392 Boswilg street
    Ebony Park

    Experienced Desktop Support Analyst with a demonstrated history of working in the Telecommunications, Retail, Government, Manufacturing, Mining & Metals industry. Skilled in Servers, Windows Server, Software Installation, Networking, and Windows 7, 8 and 10.I am a self-starter, hardworking individual who maintains a consistent professional manner in the workplace. I am confident, dedicated, reliable and able to work under pressure with the ability to communicate with colleagues and clients to give quality and high standards of productivity in the workplace at all levels. I am eager to face new challenges and enthusiastic about gaining various and new experiences and encourage team work among colleagues and very goal orientated, I am an outgoing, friendly and easy person to interact with and have excellent communication skills (N.B written and verbal) and very positive towards life.
    I intend to work to the best of my abilities as I am always eager to learn and acquire new skills.

    0789079410 / 0670925055

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