• November 4, 2020 4:23 am
  • Pretoria, Gauteng

The successful incumbent should have a matric certification, an IT-related diploma or degree will be preferable.


  • Assisting clients with problems.
  • Performing software installations and version updates.
  • Setting up and monitoring SQL maintenance plans.


  • Matric minimum.
  • IT diploma or degree (preferable or completing).
  • Preferable with a minimum of one year’s experience in a technical support centre.
  • The successful candidate should have the following technical skills:
  • SQL – good working knowledge (advance selects, inner join selects and updates, cursors, SQL maintenance plans, SQL monitoring and performance investigations).
  • Good knowledge of Windows Operating Systems (Server 20XX).
  • Understanding of websites and website installations (IIS and the structures and permissions therein).
  • Understanding of network infrastructure.


  • Excellent problem-solving skills.
  • Able to deal with customer over a phone – communicate clearly.
  • Excellent communication skills in English (written and spoken).
  • Must be willing to work hours as per our support schedule (weekends/public holidays/shifts/standby/after hours on a rotational basis).
  • Good work ethic and ability to work within a team.
  • Ability to learn new technologies.


  • Job Type : Full Time
  • Industry : IT / Telecom
  • Educational Specialization : Information Technology