• November 4, 2020 4:23 am
  • Durban, KwaZulu-Natal
Popular
Job description

• Book appointments with clients regarding callouts
• Schedule the technicians
• Stay in contact with technicians
• Follow up with the technicians to make sure that they are on time for their appointments
• Print the job cards
• Create the quotes
• Prepare the paperwork daily for the accounts department
• Assist the department manager with any admin work
• Maintain a set daily schedule
• Contact clients if the technicians are running late
• Deal with customer queries and complaints

Requirements

• Customer service experience, Administrative experience
• Experience with email and telephonic queries, Proficient communication skills

 

Remuneration: Market related

Overview

  • Job Type : Full Time
  • Industry : IT / Telecom
  • Educational Specialization : Information Technology