Responsibilities includes:

• Ensure that all hardware and software for all computers are up to date and in working condition
• Ensure printers are in working order and liaise with external suppliers if the printers have hardware failures
• Maintain the office server by checking software updates, licence renewals, backups, antivirus and I-drive
• Know basic networking
• Check that the daily operations are running smoothly by ensuring that everyone has access to the internet, emails and working phones lines
• Set up new accounts and emails for new employees and as requested for new project
• Do regular research to stay up to date with the latest technology
• Provide support to consultants located onsite and in the Western Cape
• Ensure that they have remote software for working on their machines remotely
• Ensure that the office is a safe environment to work in by reporting maintenance needed to Growthpoint
• Ensure that the office is hazardous free by gathering all loose cables and store them safely
• Attend to any office related query as per request from management
• IT inventory assets are always 100% updated
• Know basic system administration
• Understand file permissions, access levels

Requirements

Minimum requirements:

• A+ and N+ qualifications are essential.
• Three to five years’ experience in a similar role
• Contactable references

Characteristics of the successful incumbent:

• Ability to act independently, self-manage and apply initiative
• Problem solving and solution focused attitude
• Strong administrative skills and extremely organised
• Highly energetic
• Exceptionally high standards and quality obsessed
• Willingness to learn