• November 3, 2020 3:36 am
  • Germiston, Gauteng
Popular

What’s the role?

  • Receive client calls for first line support and try resolve
  • If first line approach does not work log on remotely and provide second line support
  • If remote second line support does not work then do a call out to fix the client problem at their office
  • Identify problems and provide solutions and fix

 

Requirements

You’re someone who…

  • Remains flexible and functional under pressure
  • Cares about customer service
  • Hold yourself accountable
  • Is proactive and able to work independently
  • Is a highly organised, logical, and structured individual
  • Has excellent time management skills
  • Is able to differentiate between urgent, priority, and critical tasks
  • Reliable, accountable, and a master at managing expectations
  • Excellent written communication skills with the ability to explain complex topics in easily understood, concise language [English]
  • Ambition, eagerness to learn and improve, passion for tech and the future of the technology industry
  • Ability to work under pressure
  • Must have strong administration skills
  • Ability to think out of the box

Boxes to tick…

  • Matric
  • Relevant IT degree or diploma
  • Two years’ industry experience
  • A+
  • N+
  • MCSE or equivalent Microsoft qualification
  • VMWare and Hyper-V Knowledge
  • Have excellent administrative skills and be able to multi-task
  • Have the ability to build healthy relationships (clients and internal)
  • Open to working after hours when required
  • Is fully proficient on Ms Office (advanced level)

Overview

  • Job Type : Full Time
  • Industry : IT / Telecom
  • Educational Specialization : Information Technology

3 Reviews

Rated 5.00 out of 5 based on 3 customer ratings
  • IT Support Technician

    Rui Da Silva / November 4, 2020 @6:08 am
    Rated 5 out of 5

    Dear Sir/ma’am , my name is Rui Da Silva and I am applying for the position for“ IT Support Engineer”.
    I believe I have the required qualifications for this position and I have many years of extensive experience in the IT industry going back to 1992.
    I believe I will be a great asset to your company and I have developed a unique understanding of not just the technical aspect of the industry but in addition I have come to understand how the IT industry works and how to get the job done.
    I am a well qualified individual and I am extremely thorough and precise in my daily duties.
    I am flexible with regards to the constantly changing IT landscape and to the frequent changes which arise when working on a project or a task with regards to time constraints and/or last minute changes.
    I would appreciate it if you would consider looking through my CV and to give me an opportunity to meet and discuss this position,
    Kindest Regards
    Rui Da Silva
    MCP

  • IT Specialist

    Eric Genge / November 4, 2020 @8:34 am
    Rated 5 out of 5

    2392 Boswilg street
    Ebony Park
    Midrand

    Experienced Desktop Support Analyst with a demonstrated history of working in the Telecommunications, Retail, Government, Manufacturing, Mining & Metals industry. Skilled in Servers, Windows Server, Software Installation, Networking, and Windows 7, 8 and 10.I am a self-starter, hardworking individual who maintains a consistent professional manner in the workplace. I am confident, dedicated, reliable and able to work under pressure with the ability to communicate with colleagues and clients to give quality and high standards of productivity in the workplace at all levels. I am eager to face new challenges and enthusiastic about gaining various and new experiences and encourage team work among colleagues and very goal orientated, I am an outgoing, friendly and easy person to interact with and have excellent communication skills (N.B written and verbal) and very positive towards life.
    I intend to work to the best of my abilities as I am always eager to learn and acquire new skills.

    Regards
    Eric.genge@gmail.com
    0789079410 / 0670925055

  • IT Support Engineer

    Lebogang Ribson Selepe / November 5, 2020 @1:07 pm
    Rated 5 out of 5

    Dear sir or Madam

    Application for the post of IT Support Engineer.

    I am interested in applying for the role of IT Support Engineer. I have relevant experience and appropriate levels of technical knowledge. I worked as IT Technician at department of health (Mankweng hospital). My experience in Information Technology is wide and varied including troubleshooting, installing software, replacing hardware and configuring computers, monitoring wide and local area networks performance, connecting network switches, ensuring all work performed is documented and logged accordingly. Prepare weekly, monthly, quarterly and annual IT reports. Developing IT policies, IT procurement plan and IT equipment replacement strategies
    Delivering top-level service is my specialty and I thrive in a diverse and fast-paced management environment. I have also provided IT help desk support and have developed excellent interpersonal skills as result. I am particularly skilled in explaining technical issues to people with little or no IT expertise. The IT support industry is an exciting one to be in and I am dedicated to keeping up-to-date with developments to benefit my employer, users and me.

    My work is considered to be of an excellent standard and my references will confirm this information. Am excited by the opportunity to get on board and help to achieve any short-term and long-term goals. I look
    forward hearing from you.

    kind regards
    Selepe LR
    mchantay@gmail.com

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