• Performing 2nd-level support for tickets associated to IT Administration.
• Responding and Updating Service Tickets related to IT Administration.
• Keeping track of all open IT Administration service requests (2nd and 3rd line).
• Maintaining Delegation of Authority documents governing Security Access Control.
• Performing User Account Management.
• Producing regular Security access control reports and obtain approval thereof from the Business Application Owner
• Maintaining Application and Infrastructure Access Control functions.
• Facilitating the procuring of I.T. assets.
• Maintaining and tracking financial records.

Requirements:

• Minimum Tertiary-level education (3-year diploma) or similar.
• Minimum 2 years’ experience in a similar or related role.
• ITIL Certification would be preferable but not essential.
• Basic Active Directory experience would be preferable but not essential.